About Karuna Gingell-Beckmann

I understand the operation before I automate the work.

I started in web technologies, front-end development and database coursework then moved into sales and sales operations, and from there into marketing and marketing operations. Over time I became less interested in the individual channel or tool and more interested in the operating model underneath it: how records are structured, how work moves between teams, where handoffs fail, how data is governed and how leadership gets a reliable view of performance.

That led me deeper into CRM and revenue operations, then merchant and customer operations, process governance, data architecture and automation — becoming the person who fixed the systems underneath the business, owning and shaping systems and data architecture spanning Finance, GTM, Product and Customer teams.

I have run businesses and managed the operations and CRM systems behind commercial teams. Today I work at the intersection of operations, data, systems and AI: redesigning how a business runs, then using technology to make that operating model more scalable, measurable and reliable. That earlier sales, marketing and operating experience makes me stronger at building data and AI automation around commercial outcomes.

More recently I have embedded automation and AI into core workflows, and I am extending my engineering depth in production AI integration while completing a Level 4 Artificial Intelligence and Automation Practitioner programme with AiCore.

The constant across every role

Operations is the through-line

Operating model design

Lifecycle and process governance

Handoffs, ownership, SLAs and escalation

Data architecture, quality and migration readiness

Reporting and operational health

RevOps and sales operations

Stakeholder and vendor management

Documentation, adoption and runbooks

CRM, data and operational delivery

HubSpot CRM & business systems experience

I work on the CRM foundations that teams rely on: data models, lifecycle stages, pipelines, workflows, dashboards and reporting. My experience spans CRM design and administration, data clean-up and governance, and API-connected business systems.

Consultancy

August 2023–January 2026

I built API-integrated automations connecting HubSpot, Airtable, Make and other systems, reducing manual work by more than 50% in selected consultancy workflows.

amicable

July–August 2026

I restructured data across HubSpot, Airtable and NocoDB to improve data quality and reporting. I also led integrations across NocoDB, an HR platform, Xero and the reporting stack — a broader business systems remit spanning CRM data, operations and reporting.

Blue Hat Teambuilding

June 2022–July 2023

I integrated marketing automation with CRM and sales-handoff workflows, improving attribution and executive pipeline visibility. That commercial context informs how I design CRM systems today.

Technical skills

Current working stack, and where the engineering depth is going

Current working stack

  • Python
  • REST APIs, JSON, authentication and webhooks
  • Git and GitHub
  • SQL and relational data concepts
  • Front-end development / web technologies
  • Power BI and business reporting
  • HubSpot CRM and workflow architecture
  • CRM design and administration, data models, lifecycle stages and pipelines
  • CRM workflows, dashboards and reporting, data clean-up and governance
  • Airtable and NocoDB
  • Business systems integrations across Xero, HR platforms and reporting stacks
  • Make, Zapier and n8n automation
  • API-connected workflow design and integration
  • OpenAI and LLM integrations
  • Claude Developer / Anthropic workflows
  • Agentic AI frameworks and workflow design
  • Structured prompting, tool use and human-in-the-loop design
  • Data quality, governance and operational architecture

Engineering build track — in progress

  • FastAPI and backend service patterns
  • PySpark
  • LLM APIs, tool calling and structured outputs
  • Testing, logging, debugging and deployment

Education, Technical Training & Certifications

  1. BCIT (British Columbia Institute of Technology)

    Selected Technical Coursework: Database Management · Web Technologies · HTML · CSS

  2. UBC Sauder School of Business

    Sales & Marketing Diploma Program

  3. HubSpot certifications

    CRM · Sales Hub · Marketing Hub · Revenue Operations

  4. Airtable

    Agentic AI Certification · Certified Airtable Builder

  5. Bachelor of Business Administration (Hons) — University of Hertfordshire

  6. AiCore AI Developer / AI Engineering Certification

    Artificial Intelligence (AI) and Automation Practitioner programme

What I bring to a contract

Systems thinking

I understand how data, people, process, commercial objectives and technology fit together end to end.

Business-to-technical translation

I can work with leadership and delivery teams, define the outcome, map the architecture and turn ambiguity into a practical build plan.

Hands-on implementation

I build, configure, test and iterate. My engineering depth is expanding deliberately so I can take more of the implementation layer end to end.